When Fairness Fails: What Forgiveness Teaches Us About Mercy

By Jill Szoo Wilson

Fairness is one of the first moral currencies we learn to spend. Long before we master mercy, we can cry That’s not fair! with the conviction of a tiny philosopher. The playground, after all, doubles as humanity’s first courtroom. Someone cuts in line for the slide, and suddenly the entire social order collapses. Justice must be restored, preferably before recess ends.

A child’s attempt to make sense of harm and hope in miniature is a first draft of moral reasoning. Fairness helps us name wrongs, negotiate rules, and build the fragile beginnings of trust. Civilization, in its earliest form, probably started over a disputed turn on the swings.

Still, fairness only works when everyone plays by the rules. When someone breaks them, what are we supposed to do? As children, we stomp off the field or call for backup—“Mom!” “Teacher!” “Ref!”—someone who can step in and make it right. Those are the early rituals of justice. But what happens when the whistle never blows, or the person who hurt us doesn’t make it right? Some wrongs go deeper than rules. They leave distance where there used to be closeness, even a shift in who we are. Fairness can fix the rules, but it can’t fix the relationship.

What follows are reflections on forgiveness: psychological, scientific, artistic, and theological. Not prescriptions, but explorations. Because fairness is the language of balance, while forgiveness speaks a dialect of grace that refuses translation.

Fairness keeps order; forgiveness keeps us human. While playground quarrels eventually fade, the instinct to keep score doesn’t. We carry it into adulthood, dressed in the language of boundaries, accountability, and justice. We say we’ve “moved on,” but the mind rarely gets the memo. It keeps a ledger even when the heart wants peace. Modern psychology has a name for this: rumination. The ancients simply called it remembering. Either way, forgiveness begins at the border between what we can’t forget and what we no longer wish to carry.

The Psychological View: The Mind and Its Loops

Modern psychology approaches forgiveness as a cognitive and emotional release rather than a strictly moral act. Dr. Everett Worthington, who has spent decades studying the subject, describes two distinct processes: decisional forgiveness, the conscious choice to stop pursuing revenge, and emotional forgiveness, the gradual softening of the heart’s automatic resistance. The two often unfold at different speeds, one emerging from thought and the other from time.

Neuroscience, the study of how the brain and nervous system shape thought, emotion, and behavior, adds another layer to the portrait. When anger is rehearsed, the brain’s limbic system activates as though the offense is still happening. The body does not easily distinguish between a memory and an event; to the nervous system, remembering pain and experiencing it are nearly the same. Each mental replay of the story re-ignites the stress response: the heart quickens, cortisol levels rise, muscles tighten, and breathing shortens. Over time, the brain begins to associate safety itself with vigilance. The mind learns that to stay alert is to stay alive.

Forgiveness, then, becomes a kind of neurological retraining. It is a deliberate effort to interrupt the loop that binds pain to identity. In clinical practice, therapists often describe forgiveness as the gradual release of hypervigilance rather than an act of forgetting. The goal is to remember without reliving. Through reframing, deep breathing, prayer, or contemplative awareness, the body learns that danger has passed. The nervous system, once tuned to defense, begins to trust again. The mind, which has carried the story of pain like a live wire, slowly cools, allowing space for calm to return.

Still, even within psychology, forgiveness remains mysterious because it straddles intellect and intuition. It can’t be forced, and it doesn’t appear on command. Readiness comes casually, more like the slow shifting of light across a room than a sudden change of weather. It arrives when the cost of carrying pain outweighs the fear of setting it down.

The Scientific View: What the Body Knows

The body is a faithful historian. It records what the mind tries to archive, storing unfinished stories in muscle and breath. Emotional pain, left unresolved, weaves itself into posture and heartbeat until it becomes a quiet rhythm beneath awareness. Chronic resentment has been shown to raise cortisol, narrow the arteries, and disrupt the delicate cadence of sleep (Mayo Clinic, 2022). Even anger held in silence leaves its mark: a jaw set for battle, shoulders lifted as if bracing for a blow. Over time, vigilance begins to imitate safety. The body responds to the echo of harm as though the harm were happening again.

Studies from the Stanford Forgiveness Project and the Mayo Clinic confirm what poets suspected long before data caught up: forgiveness is good for your health. In research led by Dr. Frederic Luskin, participants who practiced sustained forgiveness exercises reported lower stress levels, reduced blood pressure, and a greater sense of vitality and purpose (Luskin, 2003). The heart rate steadied. Breathing deepened. The parasympathetic nervous system—the body’s rest-and-repair mechanism—reawakened. When energy is no longer burned in defense, healing begins to rise to the surface like a long-held breath released.

Science often names this moment homeostasis restored: the body’s return to balance after a prolonged alarm. Yet there is poetry in that physiology. As adrenaline recedes, blood flow increases to the prefrontal cortex, the region responsible for empathy, imagination, and moral reasoning (Davidson & McEwen, 2012). Forgiveness, in this sense, literally makes room for thought. The mind, freed from its defensive crouch, can turn toward creation again!

Further studies at Harvard Medical School show that forgiveness lowers the intensity of rumination, which is defined as the mental replay of pain that sustains anxiety and depression (Toussaint et al., 2016). As forgiveness increases, so do emotional regulation, compassion, and self-understanding. The neurochemical shifts that accompany this process—the rise of serotonin, oxytocin, and dopamine—mirror what theology has always known intuitively: peace has a pulse.

The language of biology cannot fully capture mercy’s mystery, but it nods in agreement. The data point and the psalm say the same thing in different tongues: bitterness is exhausting, and peace restores breath.

The Artistic View: What Story Teaches

If science tells us what forgiveness does, art shows us what it feels like. Story, painting, music, and theatre have been charting mercy long before the lab coat came on the scene. The arts, at their best, don’t offer conclusions so much as rehearsals for compassion. They let us practice seeing the world as if we were not the center of it.

Across centuries, artists have returned to the same paradox: that true release begins with recognition, that we must face what wounds us before we can let it go. Before there can be reconciliation, there must be sight. In theatre, we call this “see something, go to it.” A character can’t transform until they look directly at what they most want to avoid, which in fairness, is also true for the rest of us. The moment of seeing becomes the hinge between chaos and calm, the instant when self-defense gives way to understanding.

Shakespeare understood this idea better than most. In The Tempest, Prospero spends years nursing the perfect grudge—a full-bodied vintage of resentment aged on a remote island. When his enemies are finally within reach, however, vengeance no longer satisfies. What changes is not his memory of the wound but his perception of what keeping it costs him. By the end, his forgiveness frees everyone, himself included. Prospero’s great spell isn’t the one that conjures storms; it’s the one that breaks them.

Arthur Miller’s Death of a Salesman tells the same story from the opposite direction. Willy Loman spends his life mistaking performance for love, selling charm as success, rehearsing confidence he does not feel, and measuring worth in applause that never lasts. When the illusion collapses, his son Biff must decide what to do with the disappointment that remains. In the play’s final moments, standing by his father’s grave, Biff says quietly, “He had the wrong dreams. All, all wrong.” It sounds like condemnation, but it’s something closer to release. For the first time, he sees his father not as idol or enemy, but as a man, confused, frightened, and human. That clarity is the beginning of mercy.

Theatre lets us watch this recognition from a safe distance. We sit in the dark, watching someone else wrestle with the same ghosts we have been dodging at home. In that strange alchemy, something shifts. We learn to see both our own flaws and those of the people we love with gentler eyes. Forgiveness, like theatre, depends on presence. It asks us to stay in the light long enough for truth to take shape so we can look at what wounds us until it becomes something we can understand.

Art doesn’t tell us how to forgive; it simply lets us imagine that we could. The gallery, the concert hall, and the stage are all rehearsal rooms for mercy. They remind us, kindly, that we’re all works in progress and that sometimes, the best apology is a story told well enough to make us listen.

The Theological View: When Justice Turns Toward Grace

The story of forgiveness begins in a garden where trust breaks and fear takes its place. When Adam and Eve eat the fruit, they hide among the trees. God’s first response to sin is pursuit, not punishment. “But the Lord God called to the man and said to him, ‘Where are you?’ ” (Genesis 3:9). That question has echoed through every century since. From the beginning, divine justice speaks with the voice of mercy.

By the time Cain and Abel bring their offerings, the seeds of comparison have already taken root. “And the Lord had regard for Abel and his offering, but for Cain and his offering he had no regard” (Genesis 4:4–5). Envy rises, and God speaks again, not with condemnation but with warning and grace: “If you do well, will you not be accepted? And if you do not do well, sin is crouching at the door. Its desire is contrary to you, but you must rule over it” (Genesis 4:7). Yet Cain resists correction. Pride overcomes humility, and the first human family is torn apart. The sin is more than violence; it is the refusal to trust the goodness of God.

That same resistance runs through every generation. Whenever love seems uneven, pride still resists grace. Humanity reaches for fairness when what it needs is mercy. We grow older, but we keep measuring ourselves against others. We call it success or reward, yet beneath it lies the same belief that effort should equal outcome.

In the parable of the prodigal son, Jesus brings this struggle home, where fairness and love collide. The elder brother protests, “Look, these many years I have served you, and I never disobeyed your command, yet you never gave me a young goat, that I might celebrate with my friends” (Luke 15:29). His reasoning is mathematically sound and spiritually hollow. Fairness asks to be recognized; love asks to be shared. The father answers, “It was fitting to celebrate and be glad, for this your brother was dead, and is alive; he was lost, and is found” (Luke 15:32). With that, the ledger burns and the story becomes a feast.

Forgiveness, in this light, is the fulfillment of justice rather than its suspension. On the cross, balance does not return to its old shape; it is made new. Jesus prayed, “Father, forgive them, for they know not what they do” (Luke 23:34). The world’s scales of fairness cannot contain such love. The innocent bears the guilt so that the guilty may live. Through His death and resurrection, a new creation begins: “Therefore, if anyone is in Christ, he is a new creation. The old has passed away; behold, the new has come” (2 Corinthians 5:17).

To forgive is not weakness but obedience to Christ. It is participation in His strength, a living reflection of His mercy. In forgiveness, we join the movement of the Triune God who acts as one—Father, Son, and Holy Spirit—calling, redeeming, and renewing all things. This is the rhythm of redemption, the divine mercy that restores the world.

Across every field, forgiveness reveals its pattern. Psychology traces it in the mind, science measures it in the body, art renders it in story and song, and theology anchors it in the heart of God. Together, they show that forgiveness is not the end of justice but its perfection. It steadies the mind, calms the body, restores imagination, and opens the soul to grace. Fairness seeks balance; forgiveness seeks resurrection. Fairness tallies what was lost; forgiveness restores what can live again.

For more essays by Jill Szoo Wilson, visit my Substack.

The Question of Justice: Forgiveness vs. Accountability

In conversations about forgiveness, Eva Mozes Kor, Holocaust Survivor and Mengele Twin, was often asked tough questions about justice, especially regarding criminals, terrorists, and those who have killed. One such question came from a UK film director, who asked, “Should we just forgive them and let them go?” This question challenged Eva’s own ideas of forgiveness and set her on a path to delve deeper into the complexities of justice and forgiveness.

Her response to this challenge was powerful: “We must decide what we want the end result to be,” she explained. If the goal is punishment, then “we just hang him/her,” because after all, she had spent her life hearing the statement, “Justice must be done.” But Eva quickly challenged that notion, pointing out that while justice sounds simple, the reality is far more complicated.

Eva Mozes Kor, Holocaust Survivor and Mengele Twin

The Search for Justice: Mengele’s Escape

Eva shared her concerns about how justice was sought for the Nazis after World War II, focusing specifically on Dr. Josef Mengele, the infamous Nazi doctor who performed experiments on Eva and her twin sister, Miriam. Mengele’s arrest under his name by the American forces, only to be released a day later due to a mistake, underscored the failure of justice. Despite his heinous crimes, Mengele’s name was never included in the Nuremberg Trials, and it wasn’t until 1985 that serious efforts were made to find him.

Eva had long been suspicious of the official accounts of Mengele’s death. In 1985, after taking a group of Mengele twins to Auschwitz to mark the 40th anniversary of the camp’s liberation, the search for Mengele’s whereabouts became an international story. Governments like those of Germany and the U.S. announced that Mengele’s bones had been found in Embu, Brazil, but Eva remained skeptical. The rushed, secretive nature of the investigation raised red flags for her.

The Inquest: Investigating Mengele’s Death

Eva’s suspicions led her to take action. Determined that survivors had the right to examine the truth, she organized an inquest into Mengele’s death, inviting forensic experts, historians, and survivors of Auschwitz, including Mengele twins. Eva could not raise funds for the inquest, so she took out a second mortgage on her house to pay for the investigation. This decision highlighted Eva’s unwavering commitment to finding the truth.

Just days before the inquest was set to begin on November 15, 1985, Eva received what she said was a threatening phone call from Neal Sher, the director of the U.S. Justice Department’s Office of Special Investigations. He demanded that Eva provide the names of those who had seen Mengele alive after 1979, or face the possibility of U.S. Marshals visiting her. Eva stood firm, refusing to yield to threats and continuing with the inquest.

The Inquest Findings: The Mystery Deepens

During the three-day inquest, experts including pathologist Dr. Michael Baden, psychologist Dr. Nancy Segal, and German-educated physician Dr. Werner Loewenstein examined the evidence. Dr. Loewenstein, who had translated Mengele’s SS files, was pivotal in uncovering discrepancies in the investigation. He revealed that the bones found in Brazil could not be Mengele’s because they lacked evidence of osteomyelitis, a condition documented in Mengele’s medical history. This revelation cast doubt on the official story and bolstered Eva’s belief that the investigation had been a rushed cover-up.

The panel of experts, including Eva herself, reviewed the U.S. Justice Department’s forensic report and called for further investigation. They raised serious concerns about the findings, including discrepancies in the identification of the bones and the absence of investigations into post-1979 sightings of Mengele. Despite this, the official stance remained that Mengele had died in 1979.

The Call for Justice: Victims’ Rights and Compensation

Beyond the questions surrounding Mengele’s death, Eva also highlighted the ongoing suffering of survivors of his experiments. Many of Mengele’s victims, particularly the twins, suffered from chronic medical conditions such as kidney issues, heart problems, and spinal degeneration, all due to the unscientific and inhumane experiments Mengele conducted at Auschwitz. Despite the immense suffering, the German government had yet to offer compensation to these survivors.

Eva used her platform to call for justice for the victims of Mengele’s experiments, urging the German government to compensate them for their pain and medical costs. She made it clear that the failure to offer compensation was an embarrassment to the German government and a further injustice to those who had already endured so much.

The Power of Forgiveness: A Call to Action

Throughout her efforts, Eva remained steadfast in her belief in the power of forgiveness, a principle that had defined her personal healing since she forgave the Nazis in 1995. In the face of betrayal, deception, and injustice, Eva continued to advocate for forgiveness as a means of healing, not just for herself but for the world.

Eva’s call to action extended beyond the personal. She proposed an addendum to the Universal Declaration of Human Rights that would include the right to emotional healing, emphasizing forgiveness as a necessary act for personal and societal well-being. Through forgiveness, Eva believed that victims could transcend their suffering and reclaim their emotional freedom.

Conclusion: A Legacy of Justice and Healing

Eva’s journey to uncover the truth about Mengele’s death and the suffering of his victims was not just about seeking justice for the past. It was about ensuring a future where forgiveness, healing, and emotional freedom were recognized as fundamental human rights. Her efforts to shine a light on the long-term pain caused by atrocities and the need for healing through forgiveness resonate as deeply today as they did in 1985.

Eva Mozes Kor’s legacy continues to inspire those who seek justice, understanding, and healing, teaching us that while forgiveness is a personal journey, it also has the power to shape a more just and compassionate world.

© Jill Szoo Wilson, 2025

Read more by Jill Szoo Wilson on Substack.

Poem: Un/Forgiven

I have not forgiven my friend

And so the poison swells

Like maggots crawling through my veins

Stealing life

And trading it for

Death.


First one offense

And then the next

Like flames wrapping around tree trunks

Stripping a forest

And pulling it down to

Ash.


Condoning silence with justice

And building my case

Like piles of bones in a graveyard

Pricking the air with a stench

And freezing my senses in

Yesterday.


I am prolific in the art of litany–

Telling the song in repetitive stanzas

Like a clown using his flower

To squirt and squirt small children in the eyes

And leaving them

Blind.


Tall grows the wound

And consumes all my mind

Like a bomb detonating inside my heart

Melting what is soft

And drying as hard as

Stone.


“Forgive,” he said

And I laughed at his joke

Like an amused audience stuffing its face

With an excess of food and wine

And vomiting that which was meant to

Nourish.


“Release,” he whispered

And I wondered at his audacity

Like a rich man counting his money

In the secrecy of a vault

And finding the suggested cost

Exorbitant.


“Lay it down,” he sang

And I grew weary of his prodding

Like a woman being courted

With courage and desire

And in stubborn acceptance I

Trusted.


“Here it is,” I offered

And He lifted it from my arms

Like a father removing splinters

From the hands of his beloved boy

And the war that had frostbitten

So many years

Thawed

Into peace.


© Jill Szoo Wilson, 2023

Read more by Jill Szoo Wilson on Substack.

When You Have to Forgive Between 1 and 1,000 Times

The difficult thing about forgiveness is how many times you have to do it.

You know the drill: you write a letter you’ll never send, trek to a place that used to mean something but now just stirs up hurt, and try to reclaim it as a spot you’re still allowed to love. You even hold a makeshift burning ceremony, tossing whatever’s left of what once mattered into the flickering flame of a windblown match—hoping, of course, that this will somehow make it all magically disappear and let you move on.

You call up your friends, your sister, your therapist, and maybe even your pastor—basically anyone who’ll listen—as you try to untangle the emotional mess someone left behind in your soul. Eventually, you convince yourself that you’ve talked it to death, done all the emotional gymnastics to understand, grieve, and accept. You think you’ve untangled the knot, and now—at last—you’re free! The sadness, pain, and the emotional bleed that’s been trickling down the back of your heart for weeks (or was it months? Years?) is all but gone. You’ve forgiven! Or at least, you really, really hope so.

Then one morning, it happens. You’re just going about your business when a song starts playing, and out of nowhere, your brain decides to remount a lavish production bringing the entire drama back from the dead. Or maybe you read a poetic passage that seems like it was written specifically to stir up the pain you thought you’d dealt with. But the most delightful moment? You’re just trying to get ready for the day, doing your makeup, and suddenly you feel that old, uninvited heat creeping up your neck—something the blush can’t hide. It colors your thoughts with a fiery red, and before you know it, you’re back in that moment, imagining all the things you should’ve said, how you could’ve responded, and how maybe—just maybe—you should’ve thrown something through their window. But you didn’t, because you’d already committed to forgiving them. Now you’re left with the regret of not throwing things within a timeframe that would have been appropriate in relation to when that person was a jerk. Missed opportunities, am I right?

So, you missed the chance to throw things. You’ve ridden the high of the moral high ground to its natural end. Now, you’re faced, once more, with a choice: can I forgive them again? Or is this the end of the line for me when it comes to freedom from the jail cell they constructed for me?

Here’s what I think – we often view forgiveness wrongly. We think it’s a choice we make when, really, it’s an attitude of the heart. We think it’s an extending of the hand to a fellow human being, or even a hand over our own hearts, but really it’s a lifting of the hand to God. A lifting of the hand and a bowing of the knee.

Sometimes forgiveness is sitting on a rock at the edge of a trail and remembering that I do not have the power to dissolve my own pain the moment I want it gone. Instead, it’s a prayer, “Lord, here I am again with these memories. Here I am again with a chasm in the center of my softest internal space feeling so angry I can barely hear the birds singing in the trees above my head. I can’t forgive today and I hope you will forgive me for that.

I know that rock well. But I also know God well enough to understand that when I bring my chasm to Him, He breathes water into it. Hear me out: imagine an empty gorge and then imagine it filling with crystal clear water. The depths still exist but God’s mercy grants me the space to swim. To be bouyant even in the midst of the depths below me. He allows me to sit with my pain while also knowing I won’t drown.

Forgiveness is swimming with the memories in your mind while trusting in God’s all-encompassing buoyancy to get you to the other side of the divide. It’s choosing to stop treading water and, instead, turning over on your back to float. To look up at the sky, feel the coolness of the trickles as they ripple below your body, and to whisper, “Well, this hurts but it’s also really beautiful here. God, I trust you.

Nothing is ever just one thing.

Forgiveness can feel scary, daunting, and nearly impossible. It can also be empowering, joyful, and freeing.

One thing it isn’t is easy.

In the next few weeks, I’ll be writing a lot about Holocaust survivor and Mengele Twin, Eva Mozes Kor. Walking with and learning from her gave me a treasure trove of questions and ideas on all kinds of topics. First and foremost, forgiveness. What you’ll see in my writing is that I deeply respected her, loved her, and was ever-amused by her resilient and feisty spirit! You’ll also see that we didn’t always agree on what forgiveness is or how to achieve it, but we always listened, laughed, and learned with one another.

❤️, Jill Szoo Wilson

(Originally posted February 22, 2025)